Facebook is getting into the business of chat bots, computer programs designed to simulate a conversation. The idea is to let users feel like they’re talking to someone when they’re actually chatting with a computer. CBS News contributor and NewYorker.com editor Nicholas Thompson joins “CBS This Morning” to discuss how Facebook plans to use the bots. www.cbsnews.com/cbs-this-morning video New York News 2016
Will Facebook chatbots launch a new Internet era? CBS This Morning video
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